Supplier Manager
Get the very best from your 3rd party suppliers
Remove duplication. Save money. Improve services.
Your Challenge
Your organisation has Service Level Agreements (SLAs) with 3rd-party suppliers.
You face challenges in getting the best outcomes and delivery from your suppliers.
Issues include:
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Poorly written SLAs which do not describe what you are buying or how to measure delivery
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Lack of ongoing SLA review process
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Historical complexity and duplication following reorganisation/change in key personnel
This results in inefficiency and a needless waste of money, along with a failure to deliver the services you deserve.
Our Solution
We have extensive experience of simplifying the supplier-management life cycle including effective negotiation and documentation of SLAs, consolidating existing SLAs and ongoing supplier management.
We are confident that we can achieve a rapid improvement following an assessment of your existing supplier management arrangements.
This will enable you to:
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Monitor delivery
Know what your suppliers are delivering against agreed volumes and quality
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Manage performance
Hold your suppliers to account for delivery, invoking service credits where appropriate
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Save money
Through consolidation of multiple contracts and ensuring you only pay for what you are getting
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Improve quality
Keep your suppliers focused on service delivery
Why effective supplier management is important to you
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Ensures the most effective supplier management arrangements are in place, minimising cost, maximising value
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Enables you to understand when suppliers are not delivering what you are paying for and identifies clear mechanisms to address this
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Eliminates waste and inefficiency from your 3rd-party supplier contract arrangements
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Provides clearly defined and documented processes so all stakeholders understand their ongoing responsibilities
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Establishes a sustainable supplier management approach as well as addressing immediate issues
